No, we currently provide a 5-day free trial that allows you to experience the functionality of AIChatbot. Sign up to explore how AIChatbot operates

GPT-3.5-Turbo, the default chatbot model, costs 1 message credit per response. The more advanced GPT-4 model costs 20 credits per response due to its higher computational cost. You can select which AI model to use in the chatbot settings. GPT-4 requires 15 times more prompt tokens and 30 times more completion tokens from OpenAI than GPT-3.5-Turbo, which is why each response with the more capable model costs significantly more credits.

A single chatbot refers to a bot equipped with specific data that can proficiently address inquiries related to that data, even if it was generated from multiple documents.

Your chatbot can effectively engage with an unlimited number of customers or prospects.

Your message credits are renewed at the start of each billing cycle, which is determined by the date you signed up or subscribed.

Certainly, under a paid plan, you have the capability to upload numerous files to a single chatbot. Simply hold down the 'ctrl' key (Windows) or 'cmd' key (Mac) while selecting the desired files.

Upon subscribing to the Elite plan, you receive an allocation of 40,000 message credits as part of the package. Any additional messages will consume your OpenAI API key, which you can integrate into your AIChatbot's account page. This ensures you benefit from the most cost-effective message rate once you surpass the initial limit.

Yes, you can cancel, upgrade or downgrade your subscription at any time on AIChatbot. There is no minimum time commitment or lock-in. When you upgrade or downgrade your subscription on AIChatbot, you'll get access to the new options right away. Your next invoice will have a prorated amount.

Yes, we offer discounts for long-term subscriptions. We understand the value of commitment and want to reward our customers who choose to subscribe for an extended period. All our Annual packages are available at 20% discounted price from the monthly plan. Please contact the sales team to check if we offer any additional offers.

Yes, technical support is typically included in our paid subscription. The level of support may vary based on the chosen subscription plan. Please review the details of your specific plan or contact our sales team for more information about the technical support included. We are here to assist you with any technical inquiries or issues you may have.

Your pricing plan calculates storage size and character count separately. Storage size includes all files like PDFs, Docs, and text files as well as audio and video. Character count covers website URLs, YouTube URLs, and text content.

Your plan allows a maximum file size of 10 mb. If you need to increase this limit, please contact our support team at admin@aichatbot.so

The billing process is straightforward and transparent. For our free trial, no credit card is required. Simply sign up, and enjoy the trial period. After the trial period choose the pricing plan based on your business needs and continue to the payment. The subscription auto renews based on the renewal frequency Monthly or Annually from the date of subscription. For further assistance or specific inquiries, please contact our customer service team at admin@aichatbot.so

Yes, there are limits on the total file size and the number of chat messages based on the chosen subscription plan. Please refer to the plan details on the pricing page for the files and message included. The specific limits can vary based on the pricing plans you have chosen. Please contact our support team for further queries.

If you are not in a position to upgrade your account when you reach your monthly question limit, you can either wait until the next month's cycle for your quota to refresh or you can purchase an "add-on" package. You can contact us at admin@aichatbot.so for more information about add-on packages.

Yes, any unused credits from your subscription will roll over to the next month. This way, you won't lose any value if you don't use all your credits in a given month. Is there anything else you would like to know about our services? You can contact us on admin@aichatbot.so